Refund and Exchange Policy

At Natural Harmony, our top priority is to ensure your complete satisfaction with our body and hair butters. Due to the nature of our business and the products we sell, all sales are final. We do not offer returns or exchanges. We encourage you to carefully consider your purchases before completing your order. Once an order is placed, it cannot be modified or cancelled. We apologize for any inconvenience this may cause. If you have any questions or concerns about our products, please feel free to reach out to our Customer Service(CS) team at support@naturalisharmony.com for assistance.

Order Cancellation

Unfortunately, we are unable to modify or cancel orders once they are placed. We apologize in advance for any inconvenience this causes. Please try reaching out to the carrier to request your package be returned to sender. Please note that this service is not always free and sometimes requires an additional cost that you would be responsible for.

Please reach out to our CS team at support@naturalisharmony.com if you have additional questions.